Privacy Policy

devmentores B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website or use our accounting services. We are committed to transparency in our data practices and compliance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

Data Controller Information

devmentores B.V. acts as the data controller for the personal information we process. Our contact details are:

Data Collection

The data we collect depends on how you interact with our services. We collect personal information that you provide directly to us and information that is automatically collected when you use our website or services.

Information You Provide to Us

We collect personal data when you:

• Contact us through our website contact form or email
• Request information about our accounting services
• Engage our professional services as a client
• Subscribe to our communications or updates
• Participate in surveys or provide feedback

This may include:

• Name and contact information (email address, phone number, postal address)
• Company name and business information
• Financial information and accounting records (for clients)
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral source and website navigation patterns
• Cookies and similar tracking technologies (see our Cookie Policy)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract performance: To provide our accounting services and fulfil our contractual obligations
• Legitimate interests: To operate our business, improve our services, and communicate with potential clients
• Legal obligation: To comply with accounting, tax, and regulatory requirements
• Consent: Where you have given specific consent for marketing communications or cookies

How We Use Your Information

We use of your data is limited to legitimate business purposes and providing our professional accounting services. The personal information we collect is used for the following purposes:

• Providing professional accounting, bookkeeping, and financial services
• Responding to your enquiries and communication requests
• Processing transactions and maintaining client records
• Complying with legal and regulatory obligations
• Improving our website and service offerings
• Sending relevant business communications (with your consent)
• Protecting against fraud and ensuring data security
• Analysing website usage to enhance user experience

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Professional service providers: With trusted third-party service providers who assist in delivering our services
• Legal requirements: When required by law, regulation, or court order
• Regulatory authorities: With tax authorities and regulatory bodies as required for compliance
• Business protection: To protect our rights, property, or safety, or that of our clients
• With your consent: Any other sharing with your explicit permission

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Our data retention periods are:

• Client records: Retained for 7 years after the end of our professional relationship, as required by Dutch accounting regulations
• Contact enquiries: Retained for 2 years unless you become a client
• Website analytics: Retained for 26 months in anonymised form
• Marketing communications: Until you unsubscribe or withdraw consent

After the retention period expires, we securely delete or anonymise your personal data in accordance with our data protection procedures.

Your Rights

Under GDPR and Dutch privacy law, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (subject to legal obligations)
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact us at privacy@devmentores.pro. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data backup and recovery procedures
• Incident response and breach notification procedures

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

International Data Transfers

We primarily process personal data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.